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Welcome Aboard



Melissa Fisher is the newest member of our Patient Access team. She was born and raised in

Novi, Michigan and attended Troy College where she studied Business. Melissa stepped into her

management role after working at Trinity Health for the past 8 years. This past October, Melissa made

the big move to sunny California to become the manager of our Patient Access Team. While settling

into her new role, she has enjoyed getting to know her team and is thrilled to be a part of the patient

focused camaraderie that the team has built over the years. Moving forward, Melissa hopes to make

a positive impact at Los Robles, while being a resource to our Patient Access Services Department.



Karen Bobo has joined our Los Robles Team as our new contracts manager. She was born and

raised locally, in Oxnard California. Her education includes, attending California Lutheran University

in Thousand Oaks, where she studied Communication Arts and English. She continued her education

at the Southern California Institute of Law in Ventura, where she received her Law Degree. She joins

our team with over 20 years of contract experience. Prior to joining our team, Karen worked for a

communication company and different attorneys’ offices. She currently resides in Camarillo, California

with her husband and 2 children. Karen is very pleased with Los Robles Hospital and is thrilled to be

a part of a fantastic, supportive staff.



Alma Shutt RN, is our new Labor and Delivery manager and clinical educator. She comes to us from St.

John’s in Oxnard where she worked as a labor and delivery nurse for nine years, followed by 11 years

of labor and delivery management. One thing is for sure, Alma knows babies! Alma was born in Rhode

Island but has lived most of her life here in Southern California. She and her husband Steve recently

celebrated their 25th wedding anniversary and together have raised four children. Alma earned her

BSN from BYU in 1993 and went on to earn a Masters degree in Healthcare Administration from Cal

State Domingus Hills in 2009. When asked what she thinks is the best thing about Los Robles, she said,

“It is the people. They are wonderful, forward thinkers!’”

Los Robles is dedicated to creating a safe, efficient and

effective environment for our patients and employees.

Through our new Fix It Program, you can help.

Take a look around your department or the hospital in

general. Do you have an innovative idea that can impact

and improve our hospital? Or perhaps you see something

that can be fixed. A squeaky door? Equipment that needs

repair or updating? Maybe you notice that a current

process can be changed to run more efficiently. Whatever

your “Fix It” idea, we want to hear from you.

Here’s how it works: identify an issue, complete the Fix

It form below and submit your idea. Senior leadership

will review and create a 30-day action plan to remedy the

problem. You’ll receive updates on the progress or upon


Everyone plays a vital role in keeping Los Robles at the

top of our game. So submit your ideas today!

To submit a Fix It Form idea, please visit our Intranet